Stakeholder Intelligence

Stakeholder Sentiment Tracking: Using Reddit to Understand Key Audiences

Stakeholder analysis

Different stakeholder groups express different concerns on Reddit. Understanding where and how each group discusses your organization provides invaluable intelligence for investor relations, employee communications, and customer engagement strategies.

Key Stakeholder Groups on Reddit

Investors

r/wallstreetbets, r/stocks, r/investing, company-specific investment subs

Focus: Performance, strategy, leadership

Employees

r/antiwork, industry subs, company-specific subs, geographic subs

Focus: Culture, compensation, management

Customers

Product subs, complaint subs, industry subs

Focus: Quality, service, value

Media/Analysts

r/technology, r/business, industry subs

Focus: Trends, news, analysis

Tracking Framework by Stakeholder

Stakeholder Key Subreddits Metrics to Track Alert Triggers
Retail Investors r/wallstreetbets, r/stocks Mention volume, sentiment, share of voice Unusual volume, coordinated activity
Current Employees Industry subs, r/antiwork Complaints, culture comments, leadership mentions Viral posts, consistent negative themes
Job Seekers r/cscareerquestions, r/jobs Company perception, interview experiences Negative interview stories going viral
Customers Product/brand subs Satisfaction, complaints, recommendations Product issues, service failures
Cross-Stakeholder Analysis: Issues often surface in one stakeholder community before spreading. Employee complaints may predict customer service issues. Customer sentiment may predict investor concerns. Monitor all stakeholder groups to identify emerging issues early.

Sentiment Indicators by Group

Investor Sentiment Signals

  • Volume of discussion before/after earnings
  • Bull vs. bear ratio in comments
  • Confidence in management language
  • Comparison to competitors

Employee Sentiment Signals

  • Work-life balance complaints
  • Management and leadership criticism
  • Compensation comparisons
  • Layoff rumors and concerns

Track All Your Stakeholders

Use AI-powered semantic search to monitor sentiment across all stakeholder groups simultaneously.

Start Tracking

Frequently Asked Questions

How do we identify which Reddit users are actual stakeholders?

Look for contextual signals: claim to work at company, discuss specific internal details, post in relevant professional subreddits, or indicate ownership/customer status. Verified claims are more reliable than anonymous assertions.

Should stakeholder sentiment from Reddit be included in board reports?

Yes, with appropriate context. Reddit provides early warning signals and unfiltered stakeholder perspectives. Include alongside traditional research methods, noting Reddit's demographic skews and limitations. It's a valuable data point, not a complete picture.